❖ Privacy Policy for Onlinetextile Software Private Limited ❖

At Onlinetextile Software PVT. LTD., accessible from https://onlinetextile.co.in/,one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Onlinetextile Software PVT. LTD. and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1.Information We Collect

1.1 Personal Information
We may collect personal information from you, such as your name, email address, phone number, your location information, and address when you register on our Website, place an order, subscribe to our newsletter, or contact us through our contact form.

1.2 Non-Personal Information
We may collect non-personal information about your visit to our Website, including but not limited to your IP address, browser type, operating system, referral URLs, and pages visited.

1.3 Cookies
We use cookies to refine your surfing experience on our Website. Cookies are small text files placed on your device that help us understand how you interact with the Website. You are authorized to control cookies usage through your browser settings.

2.How We Use Your Information

2.1 Personal Information Usage:

       We use your personal information to:

  • Process and fulfill orders
  • Respond to your requests and inquiries
  • Send you newsletters and promotional materials
  • Improve our Website and services
  • Analyze Website usage and trends

2.2 Data Ownership and Sharing
The information and data you provide to ‘online textile.in’ remains solely yours, and we do not claim any intellectual rights over it. Our rights are only reserved to use the data for delivering excellent customer support, services, and reporting metrics to you. The authorized employees of our partner service providers who may access your data in a restricted form are bound by a confidentiality agreement that protects the data from any potential misuse and misappropriation.

2.3 Data Access Protocols
Your data is accessed via a secure (encrypted) connection, secure servers, safety protocols, and required two-factor or multi-factor authentication that prevents cross-scripting attacks. We do not trade, or sell your personal information nor do we rent it to any third parties. We may share your information with authorized and trusted third-party vendors and websites who assist us in operating our Website.

By continuing to use this website, you acknowledge and agree that your data can be used by our third-party vendors, service providers, and hosting partners to supply and ensure the smooth functioning of the necessary hardware, applications, networks, storage, and other related technologies.

2.4 Adherence to Legal and Regulatory Requirements
We at onlinetextile.in, handle your personal information while fulfilling legal obligations and ensuring measures that validate regulatory compliances. We implement necessary safety protocols, appropriate identification and authorization, quality control via audits, and debugging to pinpoint and fix network security errors.

We take cyber security incidents seriously and have adequate safeguarding against malicious and unlawful activities.

In compliance with relevant laws, you allow ‘onlinetextile.in’ to handle your personal information for purposes including but not limited to internal research, reporting, management, and refinement of our services.

3.Data Usage

3.1 How Long Do We Use Your Data?
How long will onlinetextile.in retain my individual information?

We manage your personal information only for the duration needed:

  • ➔ To provide the services you have requested;
  • ➔ To adhere to legal requirements concerning personal data retention
  • ➔ To achieve our legitimate business objectives
  • ➔ To we are required to establish or protect ourselves from legal disputes.

We will maintain your personal data until the relevant retention period has concluded in accordance with the above-mentioned points

3.2 Data Rights
What are your Data Protection Rights?

At Onlinetextile.in, we value your privacy and strive to protect your personal data. In accordance with prevailing data protection laws, you have the following rights concerning your personal information:

  • Access, Correction, and Deletion: You can request access to your personal data held by Onlinetextile.in, as well as request corrections or deletion, provided there are no legal obligations or rights to retain the data. Deleting your data may affect your ability to use our services.

  • Data Portability: If we process your data based on consent or a contract, you can request a copy of the personal data you provided. Please contact our support team and specify the information, the format, and whether you'd like it sent to you or another recipient.

  • Restriction: You can request a restriction on the processing of your personal data in the following cases: if you believe the data is incorrect, if there's no legal basis for processing if we no longer need your data but you require it for legal reasons, or if you object to our processing (subject to our verification).

  • Objection: If we process your data based on our legitimate interests, such as direct marketing or profiling for marketing purposes, you have the right to object to such processing. We will carefully review your objection and cease the use of relevant information, unless there are compelling legitimate reasons for continued use or if required for legal claims.

  • Revoking Consent: If we process your data based on your consent, you can withdraw your consent at any time. Upon withdrawal, we won't process the data further, unless legally required. Withdrawal doesn't affect past processing up to the point of withdrawal.

  • Lodging a Complaint: If you believe we're not processing your data in accordance with this privacy statement or applicable data protection laws, you can lodge a complaint with your local data protection authority or the authority where onlinetextile.in is registered.

By understanding and exercising your data protection rights, you can ensure that your personal information is handled securely and responsibly by Onlinetextile.in.

4. Cookies Policy:

4.1 Cookies:
At Onlinetextile.in, we use cookies and similar technologies to enhance your user experience, tailor our content, and improve our marketing. Cookies are small files that store information on your device and help us identify your browser and remember your preferences. Our cookies serve various purposes, such as auto-populating your email address and tracking responses to our marketing materials. For more information about our cookies, contact us at theonlinetextile@gmail.com.

In addition, we employ marketing automation technology to collect visitor behavior data, allowing us to create a personalized marketing experience for you. We also use third-party cookies from unaffiliated companies (e.g., Facebook, Twitter, and YouTube) to connect you to social networks.

4.2 Web Analytics and Interest-Based Advertising
To analyze website usage, we use web analytics services like Google Analytics. These service providers use cookies to evaluate website performance, which helps us optimize our online advertising.

Our advertising includes Google Display Advertising features such as Retargeting. Both we and operators of ad networks, including Google, utilize third-party cookies to display ads based on your past visits to our website. By using Onlinetextile.in, you agree to our use of cookies and similar technologies in accordance with our privacy policy.

4.3 Third-Party Links

The website might include links/connections to different sites. We hold no accountability for the confidentiality methods or material of these external websites. It is advised to examine the privacy guidelines of any third-party sites you access.

  • WhatsApp Message Services:

    Our website might incorporate WhatsApp messaging features to enhance interaction with our users. It's important to realize that WhatsApp's Service Terms and Privacy Policy are applicable to these engagements. Although we refrain from distributing your contact details to other enterprises without your approval, WhatsApp might accumulate and manage your private data in accordance with their privacy policy.

  • GST Services:

    We collaborate with external service providers to deliver services related to GST. These partners may gather and manage your private data to meet their service commitments. Every piece of information associated with GST operations is held in strict confidence and is exclusively used to provide you with these services.

  • E-Invoice and E-Way Bills Generate Services:

    Our company offers services for the creation of E-Invoices and E-Way Bills, facilitated through collaborations with third parties. You may be asked to supply personal details to enable the production of these invoices and e-way bills. Rest assured, any data you share for this specific purpose is used solely for document generation and is treated with the utmost confidentiality

  • Location Services:

    In order to improve the user interface and offer features based on your location, we may utilize location services from third-party providers such as Google Maps or Safari. These services might gather and handle your location data per their own privacy policies. We advise you to go through their privacy policies to comprehend how they manage your location information. You have the option to turn on or off the location services whenever you use our service via your device settings.

  • SMS Services

    We might employ text messaging services to deliver alerts, updates, and other pertinent details to our users. The sole function of your mobile number is for these services, and it is never shared with external vendors without your direct agreement. If you give your mobile number and choose to receive text message alerts, your data may be handled by third-party text message service providers. The way your personal data is gathered and used in connection with text message services is controlled by their privacy policies. We recommend that you examine their privacy policies for more information.

  • Online Payment Services

    In order to enable online payment transactions, we might collaborate with external payment service vendors. Your personal details given during the transaction process are gathered and managed by these service providers, in line with their own privacy policies. All of your payment information is encoded and securely stored. We adhere to the guidelines established by the Payment Card Industry Data Security Standard (PCI-DSS) to guarantee the safe management of transaction data. We refrain from disclosing or sharing your payment details with any external parties unless it's necessary for finalizing your transaction or it's legally mandated.

5. Permissible Use of Onlinetextile.in Websites and Content

The Onlinetextile.in Website and its content is for non-commercial use. You are prohibited from copying, altering, distributing, displaying, performing, publishing, or creating derivative works from, transferring, renting, leasing, or selling the Onlinetextile.in Websites, Onlinetextile.in Materials, or User Content.

However, you may download, store, and display Onlinetextile.in materials and user content on your electronic devices for personal, non-commercial purposes, provided that: (a) the content is used only for informational purposes and will not be shared or published in any manner or media; and (b) the content remains unmodified, including any copyright notices.

It is crucial that you avoid utilizing the Onlinetextile.in Websites in a manner that may inflict damage, impair, or excessively burden the site, or disrupt the experience of other users. Gaining unauthorized entry to any portion of the website, user accounts, computer systems, or networks linked to the site is explicitly forbidden.

When using the Onlinetextile.in Website, you agree not to:

  • Share content that you do not have permission to share. Disseminate content on our website that is illegal, offensive, or infringes on others' intellectual property rights, among other concerns.
  • Defame, harass, or threaten any other user nor violate the legal rights of others, such as privacy and integrity.
  • Impersonate any person or entity, including onlinetextile.in officials or employees, or misrepresent your affiliation with a person or entity
  • Download any content that should not be legally reproduced, displayed, performed, or distributed.
  • Tamper with the networks or servers that support the Onlinetextile.in Websites, or breach any corresponding policies, procedures, or rules.
  • Infringe on any relevant regional, national, or global laws and regulations.
  • Gather, save, or extract personal data or information of other users without appropriate permission.

By adhering to these guidelines, you ensure a positive and respectful user experience on the Onlinetextile.in Websites.

6. Security of Data

At Onlinetextile, we consider data security our primary responsibility. Our website and designs have been created keeping the issues of security and privacy in mind. We have appropriate technical set-ups to protect your data against unlawful processing, maintaining its confidentiality

  • 6.1 ISO-certified Security Software
  • Our ISO-certified security software, the world’s best-known standard for information security management systems, proves as a testimony to our advanced security systems.

    The surge in cybercrimes and the continuous appearance of new hazards can make it challenging or even unfeasible to handle cyber risks. Implementation of ISO-certified security software aids us in proactively spotting and tackling vulnerabilities in compliance with global standards for risk management and cyber resilience.

  • 6.2 Cloud Server Security

    Our cloud security system establishes cloud-based networks that secure applications, data, and infrastructure using cybersecurity policies and technologies. We have robust mechanisms, strategies, policies, controls, and technological systems to safeguard applications, data, and infrastructure within cloud setups. Our cloud server security policy ensures the protection of storage and network from both internal and external threats, overseeing data compliance, and facilitating disaster recovery.

  • 6.3 Two-Factor Authentication

    Our security features include Two Factor authentication (2FA) which requires users to input MPIN, Face ID or Fingerprint to access our mobile application. This advanced feature allows us to add an extra layer of security for enhanced protection of our user data.

7. Children's Policy

We are not intentionally gathering personal data from kids below the age of 13. If we discover that a child under 13 has given us their personal details, we will take measures to remove that information from our files.

8. Modifications to Our Privacy Policy

Our Privacy Policy may be revised occasionally. We will inform you about any modifications by displaying the updated Privacy Policy on this webpage. It is recommended that you regularly check this Privacy Policy for any updates.

9. Get in Touch

If you have any inquiries or issues regarding our Privacy Policy, feel free to reach out to us at:

  • Email: theonlinetextile@gmail.com
  • Visiting this page on our website: https://onlinetextile.co.in/
  • Phone number: +91 95100 82070

By using our Website, you consent to our Privacy Policy.